Listen
Start with the people closest to the issue and understand what is useful in their context.
Our approach
A good response begins before the first activity. It begins with listening, a clear purpose and respect for the people a programme is intended to serve.
A practical cycle
Start with the people closest to the issue and understand what is useful in their context.
Define a practical response with clear boundaries, responsibilities and realistic resources.
Value local participation and collaborate around a shared, understandable purpose.
Document what happened, communicate carefully and improve the next response.
Commitments
People are never a backdrop. Personal stories and images should be used only with appropriate care and permission.
Programme information should distinguish plans, activity and verified results rather than blending them together.
Resources should be directed with a clear purpose and decisions should be explainable.
Public information
The foundation’s website uses verified identity and contact details. It does not present stock or generated imagery as programme evidence, and it does not state registration, partnership or impact details that have not been supplied and checked.
Contact the foundation